Terms of service

Terms and Conditions of Service

Welcome to Zampèra! The terms “we,” “us,” and “our” refer to Zampèra.

Zampèra operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a curated shopping experience (the “Services”).

The following terms and conditions, together with any policies referred to herein (these “Terms and Conditions of Service” or the “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms and Conditions of Service carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions of Service, you represent that you are of legal age in your state or region of residence and that you have given us your consent for any minor dependents in your care to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any product or service we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information.

You represent and warrant that all information you provide in our store is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the type of device used to access the store and the device’s settings and configurations.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match what is represented or displayed in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic area, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Zampèra reserves the right to accept or reject your order for any reason, at its sole discretion.

An order is not accepted until Zampèra confirms its acceptance. Payment must be received and processed before an order is accepted.

Please carefully review your order before submitting it, as Zampèra may be unable to accommodate cancellation requests after the order has been accepted.

If an order is not accepted, is modified, or is canceled, we will attempt to notify you by contacting you at the email address, billing address, and/or telephone number provided at the time of the order.

Purchases are subject to returns or exchanges solely in accordance with our Refund Policy [LINK].

You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is submitted and will be indicated in the order confirmation email.

Unless expressly stated otherwise, published prices do not include any applicable taxes, shipping or handling fees, customs duties, or import charges.

Prices published in our online store may differ from prices offered in other stores operated by third parties.

From time to time, we may offer promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that the payment method information you provide is truthful, accurate, and complete, that you are authorized to use such payment method for the purchase, and that all amounts due will be paid according to the published prices, including any applicable shipping, handling, and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays.

All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including, without limitation, all trademarks, brands, text, display elements, images, graphics, product reviews, videos, and audio, as well as the related design, selection, and arrangement, are owned by Zampèra or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material contained on the Services without our prior written consent.

Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting any license or other rights with respect to any patents, trademarks, copyrights, or other intellectual property rights of Zampèra or any third party.

Unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted in these Terms are reserved by Zampèra.

The names, logos, product and service names, designs, and slogans of Zampèra are trademarks of Zampèra or its licensors. You may not use such trademarks without the prior written consent of Zampèra.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms and conditions under which such tools are provided by their respective third-party providers.

We may also offer new features through the Services in the future, including the release of new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any integrated third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of materials or third-party websites that you choose to access.

If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not responsible for any damage or harm related to accessing third-party websites or purchasing or using products, services, resources, or content available on third-party websites.

Please carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction.

Complaints, requests, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy, which can be accessed here [LINK].

By using the Services, you acknowledge that you have read this Privacy Policy.

SECTION 10 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

We may, for example, exercise the rights granted under such license to operate, provide, evaluate, improve, enhance, and promote the Services and to comply with our obligations and exercise our rights under the Terms and Conditions of Service.

You further represent and warrant that:

  • you own or have all necessary rights to the Feedback;

  • you have disclosed any compensation or incentive received in connection with submitting the Feedback;

  • your Feedback will comply with these Terms.

We are not and shall not be in any way obligated to keep your Feedback confidential, provide compensation for your Feedback, or respond to your Feedback.

We may, without being obligated to do so, monitor, edit, or remove Feedback that, in our sole discretion, we determine to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property rights of any party or violates these Terms and Conditions of Service.

You agree that your Feedback will not infringe any third-party rights, including copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, libelous, or otherwise unlawful, illegal, or obscene material, nor contain computer viruses or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for any Feedback you provide and for its accuracy.

We assume no responsibility and accept no liability for any Feedback posted by you or any third party.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability.

If such information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You may access and use the Services solely for lawful purposes.

You may not access or use the Services, directly or indirectly:

a) for any unlawful or harmful purpose;

b) to violate any local, national, or international regulations, rules, laws, or ordinances;

c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties;

d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any of our employees or any other person;

e) to transmit false or misleading information;

f) to submit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms;

g) to transmit or procure the sending of any advertising or promotional material, including junk mail, spam, or any other similar form of solicitation;

h) to impersonate or attempt to impersonate any other person or entity;

i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, in our discretion, may harm Zampèra or users of the Services or expose them to liability.

You further agree not to:

a) upload or transmit viruses or any other type of malicious code that may compromise the functionality or operation of the Services;

b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;

c) collect or monitor the personal data of others;

d) send spam, conduct phishing, pharming, or pretexting through the Services;

e) use robots, spiders, scraping tools, data collection and extraction tools, devices or processes, or automated or manual means to access the Services;

f) interfere with, circumvent, or evade security or authorization features or other measures we have adopted to restrict access to the Services.

We reserve the right to suspend, disable, or terminate an account at any time, without notice, if we determine that any part of these Terms has been violated.

SECTION 13 – AGENTS

This section applies if you use, allow, enable, or cause an Agent to be implemented to access, use, or interact with the Services.

“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may be operated on behalf of or through a person’s device without direct supervision.

No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in compliance with applicable requirements.

We may establish limitations, including through technical measures, on how and under what conditions an Agent may access, use, and interact with the Services.

Agents must properly identify themselves, must not conceal the fact that access originates from an Agent, must not circumvent security measures, and must comply with any limitations we establish.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion, at any time and without notice, and you will remain responsible for all amounts due up to and including the date of termination.

Even in the event of termination, the sections relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination shall remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided solely for general informational purposes.