Shipping policy
Here is the translation of the Shipping Policy into English, preserving the bold headings and converting the table into a clear, structured format:
SHIPPING POLICY
At Zampèra, we understand how important it is to offer timely and reliable shipping to make your shopping experience as seamless as possible. Please review our shipping policy below.
Processing Times
Orders are generally processed and shipped within 1 business day from the date of purchase, excluding weekends and public holidays.
During peak seasons or promotional events, processing times may vary. We thank you for your patience and understanding.
International Shipping
We offer various shipping options to meet your needs, including standard and express shipping.
Shipping rates are calculated based on the weight, dimensions, and destination of the order. The availability of shipping methods may vary depending on the location and items included in the order.
United Kingdom Shipping – VAT, Duties, and Customs Fees
Orders shipped internationally to the United Kingdom may be subject to import VAT, customs duties, and/or handling and customs clearance fees, depending on the order value, product category, and applicable customs regulations.
When these charges are due and not already included in the order price, they may be the responsibility of the customer. Any amounts requested by customs authorities or courier services are neither set nor controlled by Zampèra.
We advise checking any applicable fees prior to placing your order. In the event of non-payment of the required charges, the shipment may be held, returned to sender, or subjected to other procedures determined by the carrier or competent authorities.
Delivery Times
Delivery times vary depending on the selected shipping method and order destination.
Unforeseen circumstances, such as adverse weather conditions, customs procedures, or carrier delays, may cause delays in delivery.
Modifying the Shipping Address
Upon receiving an order, our team quickly begins preparing it for shipment, in some cases within a few hours.
For this reason, we cannot guarantee that it will always be possible to modify the shipping address after an order has been placed.
If you need to change your address, please contact us as soon as possible. We will do our best to assist you, provided the order has not yet been shipped.
Contact Us
For any questions or concerns regarding our shipping policy, you can contact our customer service team at:
shop.zampera@gmail.com
Shipping Times by Country
| Country | Standard Shipping | Express Shipping |
| United States | 3–5 calendar days | Currently unavailable |
| United Kingdom | 3–4 calendar days | Currently unavailable |
| Canada | 6–7 calendar days | Currently unavailable |
| Mexico | 4–8 calendar days | Currently unavailable |
| Australia | 5–6 calendar days | Currently unavailable |
| New Zealand | 4–6 calendar days | — |
| United Arab Emirates | 5–8 calendar days | — |
| Israel | 10–15 calendar days | — |
| Hong Kong | 3–5 calendar days | — |
| Japan | 4–5 calendar days | Currently unavailable |
| South Korea | 10–15 calendar days | — |
| European Union (other countries) | 6–10 calendar days | Currently unavailable |
| Rest of the World | 12–16 calendar days | Currently unavailable |
| Netherlands | 7 calendar days | — |
| Belgium | 7 calendar days | — |
| Bulgaria | 8–12 calendar days | — |
| Germany | 2–3 calendar days | — |
| Austria | 5–6 calendar days | — |
| Czech Republic | 7–15 calendar days | 6–11 calendar days |
| Poland | 6–7 calendar days | Currently unavailable |
| Hungary | 8–10 calendar days | — |
| Slovenia | 8–10 calendar days | — |
| Italy | 7–12 calendar days | 5–10 calendar days |
| Latvia | 8–12 calendar days | — |
| Spain | 5–8 calendar days | 4–7 calendar days |
| Portugal | 8–10 calendar days | 5–11 calendar days |
| Luxembourg | 3–6 calendar days | — |
| France | 3–4 calendar days | — |
| Finland | 6–12 calendar days | 5–11 calendar days |
| Sweden | 3–5 calendar days | Currently unavailable |
| Denmark | 6–8 calendar days | — |
| Romania | 8–12 calendar days | — |
| Lithuania | 15–25 calendar days | — |
| Estonia | 9–15 calendar days | — |
| Croatia | 5–8 calendar days | — |
| Slovakia | 5–7 calendar days | — |
| Greece | 7–15 calendar days | — |
| Ireland | 5–9 calendar days | 4–8 calendar days |
| Switzerland | 6–10 calendar days | 4–9 calendar days |
Note: The times indicated are estimates and may vary based on destination, courier, customs procedures, and unforeseen circumstances.